Exchange/Returns/Refunds

Thanks for shopping at Cuteartefact.com

Products Purchased in Sale  and coupon discounts are not available for return . Please order accordingly

Delivery

We deliver all across India.  For international Delivery You can Message us. Products are generally dispatched in 3-10 working days. Customised or Personalised Products May take Longer Up-to 10-15 Working days depending upon the product you have ordered.

If Partial Payment is available in your area then we charge Rs 100 for this service. 


Exchange and Return Policy

We do not have "Money Refund" Policy.

Size Exchange for Customised Orders are not Available.
Size exchange is free for Ready Made orders You can change the size for a different size if the size you ordered does not fit you. If you receive an item and find that the size is not suitable, you can request a size exchange within 7 days of the delivery date. Whole process takes 10-12 working days

Damaged or Defective Products: In the event that you receive a damaged or defective item, we are still providing the product exchange .If you placed Customised Order and Provided Wrong Information , In this Condition the Exchange is Not Available, 

Customise Orders Can get Sometimes Mislead From our Side , You Can obtain Exchange For That You can Complaint , Our employee Can provide you Details for Sending Back  that product , We do not provide Return Service Thats why Customer need to ship Back the Product to us. We Do Not Provide any sort of Courier Amount for sending the product Back to us.

Note on Second Exchange: Size exchange done for the first time for a particular product is free. But if you change the same product for the second time then we do charge you Rs 250 for the second exchange/return.

If product is not available in the size for which you want to exchange, Credit note will be shared.

Returns
We do not have "Return" Policy

Refund Policy

We do not have "Money Refund" Policy. 

Damaged or Defective Products: In the event that you receive a damaged or defective item, we are still providing the product exchange . For this you need to Send Back the product , Within 7 Days,  Our employee Can provide you Details for Sending Back  that product , We do not provide Return Service Thats why Customer need to ship Back the Product to us. We Do Not Provide any sort of Courier Amount for sending the product Back to us

Customised or Personalised products will not be exchanged and return.

Once order placed, cancellation is not available under any circumstances as brand has no refund policy.

Our goal is to make the size exchange process as convenient as possible while ensuring a fair and sustainable approach. By introducing a nominal return fee for product return, we can continue to provide you with high-quality products and excellent service.